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Category: Kristall Buzz

Swarovski Alligator Figurines: Trimlite Alligator and Silver Crystal Alligator

Crystal Exchange America recently sold a Swarovski Trimlite Alligator for the attractive price of $75!  Swarovski collectors know that the Trimlite figurines are some of the more difficult pieces to find, so finding one at this price was a plus!

Swarovski has produced two crystal alligators that I am familiar with:

Trimlite Alligator by Swarovski
Trimlite Alligator Belly
Swarovski Trimlite Chandelier Body, Trimlite Logo

 

Trimlite Alligator – 52504.  This Swarovski Alligator was produced 1982 through 1988 and originally retailed for $18.   The Trimlite Alligator is just under 2.5″ long.  It has a clear crystal stone for the body, with a lot of gold-colored trim, which is typical of the Trimlite product line.  The body stone for the alligator is a former chandelier component.  The hole for the component is highlighted in the photo.  The Trimlite logo T is stamped into the underside of the alligator head metal and is also highlighted in the same photo.  The year 1982 is stamped below the Trimlite T.

 

 

 

 

Swarovski Silver Crystal Alligator

Silver Crystal Swarovski Alligator – 7661 000 005 / 221 629.  This Swarovski Alligator was produced 1998 through 2004 and originally retailed for $75.  The Silver Crystal Alligator is approximately 3″ long.  The head, body, legs, and tail are all clear crystal.  This alligator figurine has the Swarovski Swan logo on it.

I don’t know of any alligator collectors, but if you are, Crystal Exchange America still has a couple of all-crystal (Silver Crystal product line) alligators still available in their online store.  Swarovski Alligator figurines are located within the Animals category of the store.

Swarovski Article posted May 1, 2012October 8, 2023 by Angie / Crystal Exchange America

Swarovski Warranty in 2012….a Manager’s Perspective

Several weeks ago, I wrote a post about the pros and cons of Swarovski Discounts and how discount prices relate to the Swarovski Warranty policy.  In a very brief summary, the article basically states that if you buy your crystal figurines online from a discount source (not an authorized retailer with a brick and mortar store), you may very well have sacrificed the post-sale service and ability to use the warranty service if the figurine should have defects or accidentally break.

Several days after the post, I received an email from a Swarovski boutique manager with his perspective about the crystal brand’s warranty policy changes.  With the author’s permission, his email is being posted for collectors to consider the Swarovski discounts and Swarovski warranty from a different angle…..

As a Swarovski Boutique Store Manager for many years,
my perception of recent changes to the repair process, as distributed to Swarovski Boutiques, seems more accommodating to clients.  Prior to the recent guidelines, customers were asked to contact customer service directly if an exchange or refund could not be made in the store.

Consumers were responsible for calling customer service and mailing a package themselves, once the return authorization paperwork was received.  The present guideline for repair allows consumers to bring a qualifying item requiring repair directly to the boutique.

This year I have acted as a liaison between customer service & the consumer, as directed by the stores directions for repairs. Per the guideline, I have sent items from other sources of purchase.

It has been a pleasure to connect with clients offering this service. In the rare event I cannot immediately offer a solution in the store, I have enjoyed offering solutions and sharing the client’s delight when they return to the store and pick up a refurbished item.

For myself, the Swarovski Boutique has evolved into a service center, or point of contact beyond customer service, as Swarovski continues to evolve.  I have perceived all customer service documents as ‘guidelines’. Each customer I interact with has a unique situation I can address in the most appropriate way.  At times I have found it necessary to ‘make a partner’ for exceptions, but I am confident we have achieved a high satisfaction rate.  With any business, the guidelines may change at any time, but I for one, am comfortable with these improvements.

On the subject of gift receipts, the Swarovski boutique manager included this…”Gift receipts are always available point of sale at every Swarovski Boutique and should be requested, if not automatically provided.  The gift receipt enables the gift giver to provide documentation, without providing the price of the gift.”

Hopefully, this manager’s information and perspective will help Swarovski collectors and buyers make the best choice for source and price when considering upcoming Swarovski crystal purchases. A special thanks to the Swarovski boutique manager for allowing us to share his email with our Kristall Buzz readers!

Swarovski Article posted April 24, 2012September 24, 2023 by Angie / Crystal Exchange America

2012 Swarovski Crystal Retirements at RetiredSwarovski.com

Swarovski recently released the list of crystal figurines that will retire in the first half of 2012.  Over 40 Swarovski figurines are slated to be officially discontinued beginning January through June of this year.  With this Swarovski news, the popular website, RetiredSwarovski.com has now posted the complete list in the Swarovski Retiring Soon section of the web site.  This page of the web site includes links to the crystal figurines in the Swarovski shoppe to make shopping easy for collectors.

Swarovski Black Diamond Woodpecker Retires in 2012
Swarovski Black Diamond Woodpecker Retires in 2012

Some of the retirements are no longer available from the online shoppe.

I was surprised to see many of the Swarovski Lovlots Circus figurines in the list, as they only launched about 1 year ago.

Some of the longest running Swarovski figurines on the list that will no longer be produced includes:

  • Swarovski Squirrel, introduced in 1985
  • Swarovski Beagle, introduced in 1990
  • Swarovski Baby Elephant, introduced in 1995
  • Swarovski Ladybird, introduced in 1995

A couple of the Swarovski figurines retiring have colored versions that are replacing them.  This seems to be a new way to re-introduce figurines.  Kristall Buzz featured an article about this trend on Swarovski Clear Crystal Figurines in February, 2011.

  • Swarovski Mandarin Ducks – Clear: 2006 through 2012; Topaz: introduced in 2010 and still current in 2012.
  • Swarovski Tortoises, Baby (Set of 2) – Clear: 1998 through 2012; Golden Shadow: introduced in 2012.

If any of the 2012 retirements are on your wish list, get them before they become too hard to find, and a premium price must be paid to obtain them!  CrystalExhange.com has a huge list of retired Swarovski figurines, so crystal collectors should check out this site if the desired figurine is no longer available on-line or in stores.

Swarovski Article posted April 21, 2012September 24, 2023 by Angie / Crystal Exchange America

Swarovski Crystal Books at Discount Sale Prices!

Some Swarovski collectors are satisfied to purchase older Swarovski books and save some money so that they can afford to buy more Swarovski crystal!

Crystal Exchange America has a 2010 Swarovski Silver Crystal Book Buy-It-Now auction listed now on eBay.  They also have a 2010 Swarovski Beyond Silver Crystal Book Buy-It-Now auction listed now on eBay.  The Swarovski book publications are not pre-owned and have not been used previously.  The Swarovski books are leftover inventory.   Since the information in them is based on 2010 research, the Swarovski ERV Values are 2 years out of date, but would work well to inventory a collection that may consist of only older pieces.  And of course any Swarovski Crystal figurines released in 2010 and later are not included in the book.

The Swarovski books: Warner’s Blue Ribbon Book on Swarovski Silver Crystal and Warner’s Blue Ribbon Book: Beyond Silver Crystal for 2012 can be purchased directly from the authors at wbrb.com .  Individual books start at $75 for black and white editions and $150 for color editions.  As an online only alternative, Swarovski collectors can purchase subscriptions to the Swarovski database by the Warner’s at wbrbonline.com .  Annual subscriptions begin at $40 / year.  Database subscriptions do require internet access, but can be used from any computer, ipad and possibly smart-phone anywhere in the world.

So, any Swarovski enthusiast wanting a fabulous book at an attractive price, may check out these eBay auctions.  There are a small quantity and the auctions are only running for 10 days!

Swarovski Article posted April 20, 2012October 6, 2023 by Angie / Crystal Exchange America

Swarovski Royal Happy Ducks in the Lovlots Crystal Product Line

Last year, Swarovski introduced some figurines in the Happy Ducks group that could have some royal lineage.  Since that time, they have added more royal Happy Ducks to the family, so I wanted to do a brief posting on all of these Swarovski Happy Ducks.

Swarovski Lovlots Prince Happy Duck
Swarovski Lovlots Prince Happy Duck
Swarovski Lovlots Princess Happy Duck
Swarovski Lovlots Princess Happy Duck

 

 

 

In 2011, the crystal giant launched the Swarovski Happy Prince Duck and Swarovski Happy Princess Duck.  The Swarovski designer for these two duck figurines was Keiko Arai.  Both Happy Ducks are still available from Swarovski.com at a retail price of $75.

 

 

 

Swarovski Limited Edition Royal Wedding Ducks

 

Then, around March, 2011, with the celebration of the royal wedding on April 29, Swarovski produced some limited edition ducks, Royal Wedding Happy Ducks.  This pair of Happy Ducks was essentially the Happy Prince Duck and Happy Princess Duck, packaged as a pair with some special etchings, and offered as a Limited Edition in the UK.   (Check out the out the article on the Kristall Buzz for the Swarovski Royal Wedding Happy Ducks for more information on them).

The Swarovski Royal Wedding Ducks can be found at an attractive price on eBay for about 2 more weeks.  The eBay item # is 140735067314.

Swarovski Happy Ducks Sir and Lady Ducks
Swarovski Lovlots Sir and Lady Ducks

At the beginning of the year, they crystal brand realigned some figurines into different product lines.  So effective Jan, 2012, the Swarovski Happy Ducks are now Lovlots Happy Ducks.  The CrystalExchange.com has a complete list of Lovlots Happy Ducks on their web site.

Now, in 2012, Swarovski has created yet another pair of royal Happy Ducks.  But it is not the King Happy Duck, nor Queen Happy Duck.  This new couple of Happy Ducks is the Swarovski Sir and Lady Happy Ducks.  The Swarovski designer for Sir and Lady Duck is Verena Castelein.  These royal ducks are available at Swarovski.com at a retail price of $150.

Perhaps all these Swarovski Crystal Happy Ducks should get together for a tea party!

Swarovski Article posted April 19, 2012October 3, 2023 by Angie / Crystal Exchange America

Swarovski MIB NIB BNIB NRFB Crystal Acronyms

Acronyms continue to be the norm is today’s fast-past environment and abbreviated language used in texting in other situation with writing constraints.  In online auctions, due to the limitation of characters in item titles, it is very common to see abbreviations used in the titles.  While the majority of Swarovski collectors understand the acronyms, I’m sure there are still a lot of inexperienced bidders (aka newbies) on the scene.  I have also seen acronyms misused in titles, so I thought I’d do my best to explain the acronyms, provide history, and offer cautions on the use of them.

Swarovski MIB Swarovski Mint in Box.  This means that the Swarovski figurine is in original factory condition complete with Swarovski Box.  MINT implies free of damage.  However, this gets a bit trickier on the very old candleholders (and other figurines) where it is fairly common to see “pin pricks”, rough edges, or on large items where it is not unusual to see bubbles.  While these “pin pricks”, rough edges and bubbles still passed Swarovski’s standards of perfection to ship product to the retail stores, some crystal collectors will not accept these characteristics in a figurine described as MINT Swarovski.

Also, the box should be the CORRECT box for the figurine.  This is easiest to discern when the Swarovski product identification label is still attached to the Swarovski cylinder or Swarovski box.  The box included should NOT be just any box with the Swarovski logo on it.

Swarovski NIB Swarovski New in Box.  Swarovski BNIB – Swarovski Brand New in Box.
I don’t feel there is any significant difference in item descriptions for items that are NIB or BNIB.  I do question that if an item is retired, should it really be described as a NIB Swarovski figurine or BNIB Swarovski figurine?  When I think of NEW, I don’t think of pre-owned, retired, or previously displayed crystal figurine.  I think of a current product or new release coming from a store or online retailer. I’d bet that a lot of sellers would disagree with this perception, but what about the buyers?  Again, that’s just my opinion.

Swarovski NRFB Swarovski Never Removed from Box. I personally have never cared for this description for a Swarovski crystal figurine.  Can the owner REALLY say that the figurine has never removed it from the box?  They don’t honestly know whether or not their retailer displayed it. Or if it was purchased on the secondary market what the previous owner did with it.  If it is a NRFB Swarovski figurine was it ever inspected to know if it was in Mint condition at the store prior to purchase?  And if it were inspected, does the description NFRB still apply since it would have to be removed from the box for the inspection?  It is my professional opinion, that I’d rather know the item is MIB than NRFB.

Beginning several years ago and still used at present, I see ads stating Swarovski NMIB (yes, one that I have not covered).  Reading the description from the original ad, I learned the seller was shortening Nearly Mint in Box. Nearly Mint?  REALLY…Nearly Mint means NOT MINT.  It means there is damage somewhere on the figurine.  The seller may mean minor damage, but any damage is significant damage when it comes to Swarovski Value.  It may be minor if the collector is displaying it and the cosmetic damage does not bother the owner when looking at it.  Or to the seller, it may be minor since the hopes are that it will sell at the highest possible price.  So bidders should carefully consider if they wish to purchase a NMIB Swarovski figurine, or spend extra money to purchase a MIB Swarovski figurine.

None of the acronyms Swarovski MIB, Swarovski NIB, Swarovski BNIB, or Swarovski NRFB imply inclusion of the Swarovski COA (aka Swarovski Certificate of Authenticity).  Also, none of them imply anything about condition of the box…they all focus on the crystal inside the box.

Kristall Buzz has also featured articles on acronyms to be of interest to Swarovski collectors:

  • Swarovski COA
  • Swarovski HTF
  • Swarovski ERV
  • Swarovski CRV

Some buyers feel more comfortable with unbiased professionals doing the inspection rather than a seller’s description of an item they are attempting to get rid of or possible make money on, especially if the crystal figurine is a high-dollar figurine.  In this case, crystal collectors may inquire about professional brokerage services like those offered by Crystal Exchange America.

However, some collectors like the excitement of bidding in auctions or taking a chance on a bargain.  In conclusion, I feel that the buyer should thoroughly read auction descriptions and ask questions if there might be conflicting information.  When the transaction is completed the buyer needs to be satisfied with the crystal condition and price paid.

Swarovski Article posted April 18, 2012September 29, 2023 by Angie / Crystal Exchange America

Swarovski Magnifier – A Useful Crystal Product

Years ago, our favorite crystal brand produced some useful items.  Among the funcational items that the company produced, a resourceful collector might find Swarovski Candleholders, Swarovski Clocks, Swarovski Treasure Boxes and Swarovski Magnifier figurines.  But these are just a few of the releases that would be considered functional, there are many others.

I find the Swarovski Magnifier releases to be more uncommon of the older figurines.  There are two different types of magnifiers, and Swarovski produced both magnifiers with different metal trim.

Swarovski Table Magnifier

The Swarovski Table Magnifier was produced 1978 through 1983.  I’ve seen a few of them, none of which have the official Swarovski logo on them.  But based on the timeframe they were in production, it may be possible to see them with the Block SC logo on them.  The Swarovski Table Magnifier is just over 3.5″ long.  It was produced with gold trim:  Swarovski Gold Table Magnifier and silver trim: Swarovski Rhodium Table Magnifier.  Both variations retailed for $70 during their production lifetime.

Crystal Exchange America recently sold the Swarovski Gold Table Magnifier and the selling price was $180.  There is presently a Swarovski Rhodium Table Magnifier on eBay (item #140732123957 ), with an even lower opening bid!

Swarovski Chain Magnifiers (Gold on Left, Rhodium on Right)

The luxury brand also made magnifiers with a chain attached to the handle.  This other magnifier was also available with silver or gold trim.  These magnifiers are known as the Swarovski Gold Chain Magnifier and Swarovski Rhodium Chain Magnifierer.  These chain magnifiers are about 3.75 inches in length.  The Swarovski Block SC may be stamped into the metal, or they may not have logos at all on them.  Little information is known about the introduction dates or original MSRP.  The Swarovski Chain Magnifiers were retired in 1984.  I found a couple of incomplete transactions on eBay, so I am concluding that the opening bids of < $250 was more than any Swarovski collector was willing to pay, which does surprise me.

I don’t honestly know if anyone uses the Swarovski magnifiers.  But it might be nice to have a reason to buy one: in case you needed a magnifying glass for reading or inspecting Swarovski crystal!

Swarovski Article posted March 28, 2012October 6, 2023 by Angie / Crystal Exchange America

Swarovski Discounts vs Swarovski Warranty – Don’t Waste Your Money

In my television area, a local tv station has a segment called ‘Don’t Waste Your Money’ by John Matarese.  Daily, his segments feature money-saving tips, warnings, and other interesting articles.  Well, today, I feel like following in his shoes, discussing Discount Swarovski Crystal.

Times are tough: a lot of jobless families, the high cost of gas, and how gas prices trickle into all areas of our lives.  Since Swarovski is definitely not a necessity, many Swarovski crystal fanatics have lowered their annual spending on this luxury commodity.  Even the values of retired Swarovski has been on a downward trend for a number of years.  No one should ever purchase Swarovski crystal strictly for investment reasons, as those days are long behind us.

Since collectors are likely spending less on Swarovski, picking the most important figurines at the best possible prices has become more important than ever to maximize crystal satisfaction. Thank goodness for stores and websites that offer savings to Swarovski collectors!  There are lots of authorized Swarovski retailers that offer sales and coupons to help keep collectors happy and spending money on Swarovski.  And there are lots of sellers / dealers on eBay able to pass along savings to collectors.  This is all good, right?

It seems that the crystal giant is getting very upset with dealers and websites that are selling Swarovski figurines and Swarovski jewelry at prices that are below the crystal brand’s prices on their own web site.  Well, of course it would be a distraction to the brand for consumers to purchase from these other stores and web sites versus spending more money at Swarovski.com, but honestly, I don’t see the big deal.  Swarovski has already sold their figurines and jewelry at their wholesale cost to a pre-selected, authorized business, WHY are they so distressed that these other businesses are willing to operate on a lower commission / less profit, to keep the figurines selling, still putting money in their own pocket?

And now, it appears that Swarovski is even striking back at the very crystal collectors who enjoy purchasing and displaying Swarovski figurines!  How so?  According to articles on the internet, the company no longer wants to honor their own Swarovski Warranty UNLESS the figurines were purchased directly from the offline store or from their own web site.  Unless a consumer can provide a warranty card, and sales slip from an authorized retailer, which shows both purchase date and price, they will not offer after-sales-services any longer.  This could prove quite tricky for people who receive the items as gifts and either never had a sales slip, or are not comfortable asking the gift-giver for such documentation.

So what are collectors to do?  Swarovski crystal collectors (and those who enjoy wearing Swarovski jewelry) need to make a conscious and careful decision on how important the warranty is for each purchase.  Perhaps the cost-savings is the most important factor with every purchase, and you wish to give up the Swarovski warranty benefits.  Others may feel that on more expensive purchases, that paying full price may be perceived as an ‘insurance’ policy and plan to pay full price for that warranty benefit.

I certainly don’t agree with what is transpiring.  I feel that collectors and consumers will eventually stop buying Swarovski if the prices are more than they can afford or are willing to spend.  I don’t think the price-fixing is going to entice their devoted customer base to keep on buying. Loyal collectors are going to have to decide what makes the most sense for them: full price with a Swarovski warranty or discounted Swarovski without any warranty.  And as John Matarese says, As always, ‘don’t waste your money’.

Swarovski Article posted March 27, 2012October 1, 2023 by Angie / Crystal Exchange America

Swarovski Arribas Jeweled Mickey Mouse on eBay

Swarovski and Mickey Mouse fanatics may be happy to learn about a Swarovski Arribas Jeweled Mickey Mouse on eBay with a pleasant Buy-It-Now price!  (Specific item details are available on the Swarovski Jeweled Mickey Mouse, item #140730983270, in the auction.)

Swarovski Arribas Mickey Mouse

This collectible figure is 2.25″ tall and has over 180 Swarovski paves stones set into the face, arms, chest, buttons and legs of Mickey Mouse. Mickey Mouse features the Arribas stamp in the foot of the figurine.

The Arribas Mickey Mouse originally retailed for $295 when it launched and sold out from Arribas stores in 1997.  While the figurine itself is not numbered, the accompanying certificate does indicate the production number of the 10,000 limited edition figurines.  Mickey Mouse stands 2.25″ tall and decorated with over 180 Swarovski paves stones set into the face, arms, chest, buttons and legs of Mickey Mouse. It has Arribas stamp in the foot of the figurine for authenticity. For the cost of approximately $50 each,  An optional stand and plaque could be purchased with the figurine.

Following the success of the Swarovski Mickey Mouse (1997), other similarly-decorated, limited edition, figurines were produced as joint venture between Swarovski and the Arribas Brothers: Tinker Bell (1998), Minnie Mouse (1999), Winnie the Pooh (1999), Donald Duck (2001), Dumbo (2002),  and there are others.

Arribas continues to introduce and sell figurines decorated with Swarovski crystal stones, however, they don’t seem to be quite as popular as the inaugural Mickey Mouse.

If you are looking for retired Swarovski Arribas and Disney figurines, Crystal Exchange America has a selection of them. The Crystal Exchange America web site is at www.crystalexchange.com.  They have figurines dating back to the 1997 introductions and limited edition Disney crystal pieces which can be found in the “Disney and Arribas” category of the store.

Swarovski Article posted March 26, 2012October 6, 2023 by Angie / Crystal Exchange America

Swarovski Providence Clock on eBay

Swarovski and Clock collectors may be pleased to hear about a retired Swarovski Clock on eBay with an appealing opening bid!  The clock on ebay is the Swarovski Providence Table Clock (ebay item # 140729693062).

Swarovski Providence Table Clock
Swarovski Providence Table Clock Numbers on Back

The Swarovski Providence Clock was designed by Steven Weinberg.  This table clock stands about 7″ tall.  Swarovski assigned 9280 000 037 as the official part number and 235 432 as the official system number.  Our favorite crystal company produced this clock from 1998 through 2003.  During the 5 year production run, the Swarovski Providence Table Clock retailed for $850.  Some of the clock units had edition numbers laser etched in the crystal on the back side.  I even discovered something new while I was writing this article…there are clock numbers on the back side of where the clock face is set in (3, 6, 9, and 12 o’clock only, with dots representing other numeric positions)! Now, nearly 10 years after retirement, the Swarovski Providence Clock generally sells in the $175 to $300 price range.

The crystal giant sold a number of Swarovski Clock figurines, which are featured in a Kristall Buzz post from September, 2011.  Be sure to check out the article for more information about the nearly 20 clocks available over the years.

If you are looking for retired Swarovski Clocks, Crystal Exchange America has a variety available. The Crystal Exchange America web site is at www.CrystalExchange.com  The clocks can be found in the category Other Silver Crystal, sub-category Clocks.

Swarovski Article posted March 24, 2012October 6, 2023 by Angie / Crystal Exchange America
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